๐Ÿ† BJN Lymphoedema Nurse of the Year 2026 โ€” Bronze

Your journey starts here โ€”
say goodbye to discomfort.

Gentle but effective treatment.

Manual lymphatic drainage, scar therapy, compression bandaging and compression garment prescription โ€” from an MLD and scar therapist with 35 years of experience in Norwich.

Fiona Kent โ€” lymphoedema specialist
โ˜…โ˜…โ˜…โ˜…โ˜…
"I was told the Fi was the best and she truly is. I went to see her on a recommendation and she totally lives up to the reputation that she holds. Complete professionalism and kindness. I felt at total easeโ€ฆ"
Natalia ยท Google review
Nordesthetics Nordesthetics
Recommended Therapist
AXA AXA
Approved Therapist
Aviva Aviva
Approved Therapist

Not sure if I can help? Here's what I treat:

๐Ÿ’ง

Lymphatic drainage

The Casley Smith method โ€” gentle, rhythmic, effective.

๐Ÿฉน

Oedema (swelling) care

Management and support for all types of lymphoedema & lipoedema.

๐Ÿคฒ

Scar therapy

Techniques from Restore Therapies UK to soften and release.

๐Ÿงฃ

Compression garments

Recommendations and fitting as a clinical nurse specialist in Lymphoedema.

Fiona Kent

Meet Fiona

MLD & scar therapist ยท Lymphoedema specialist
โœ“ Listed on MLDuk.org directory โ†—
35 years nursing ยท 15 years lymphoedema Norwich & home visits Monโ€“Sun
35
Years nursing
5.0
Google rating
๐Ÿ†
BJN Award 2026

"Your journey starts here โ€” say goodbye to discomfort. I'm here to help."

My story

I have been working in Lymphoedema as a Clinical Nurse Specialist for the last 15 years, the last 8 of which I was the clinical lead of the NHS Lymphoedema service in Norwich. I currently work part-time for Starthrowers Cancer Charity as a Lymphoedema nurse, and I am a qualified supplemental community prescriber.

I see clients at my practice in Norwich and offer home visits for those who find travelling difficult โ€” because the people who need this care most are sometimes the least able to come to me.

Qualifications & registrations
๐ŸŽ“
Masters Diploma in Lymphoedema Management
University of Glasgow ยท 2011
๐Ÿ“œ
BSc Health & Social Care โ€” First Class Honours
Bachelor of Science
๐Ÿฉบ
Clinical nurse specialist in Lymphoedema
NMC registered
โœ…
Certified MLD & Oncology Restore scar therapist
Casley Smith method ยท Restore Therapies UK
๐Ÿ–๏ธ
Practitioner's Diploma in Myofascial Release
Holistic Training
๐Ÿ†
BJN Lymphoedema Nurse of the Year 2026
British Journal of Nursing ยท Bronze award
๐Ÿ”— Find me on the MLDuk.org directory
Awards & certificates
BJN Award
BSc cert
RESTORE cert
Myofascial cert
Tap to view
Nordesthetics Nordesthetics
Recommended Therapist
AXA AXA
Approved Therapist
Aviva Aviva
Approved Therapist
Treatments available
What I can help with
๐Ÿ’ง

Manual Lymphatic Drainage (MLD)

Casley Smith method ยท clinic or home visit
โ–ผ

A gentle, rhythmic massage that stimulates the lymphatic system and encourages your body to drain fluid naturally. I use the Casley Smith method to ease swelling and that heavy, uncomfortable feeling.

I treat all types of lymphoedema and lipoedema, including those recovering from surgery or undergoing cancer treatment.

What to expect
  • A relaxed consultation to understand your symptoms and history
  • Light, slow movements following the natural direction of lymph flow
  • Focus on the area that needs it most โ€” arm, leg, face or trunk
  • Guidance on self-drainage you can continue at home
๐Ÿฉน

Oedema (swelling) management & support

Clinic or home visit
โ–ผ

Fluid retention and swelling can come from many causes. I'll help you understand what's driving it and put a practical, long-term plan in place โ€” not just a short-term fix.

What to expect
  • A full assessment โ€” where the swelling is and likely triggers
  • Hands-on drainage to reduce fluid build-up
  • Compression bandaging where helpful
  • A personalised self-care plan and ongoing support
๐Ÿคฒ

Scar & fibrosis therapy

Restore Therapies UK techniques ยท clinic or home visit
โ–ผ

After surgery, injury or radiotherapy, scar tissue can cause tightness, pain and restricted movement. Using techniques from Restore Therapies UK, I work gradually and gently to soften the tissue and restore how you move.

What to expect
  • Assessment of the scar, its age, and how it's affecting you
  • Gentle soft tissue massage and careful mobilisation
  • For fibrosis and tethered scars โ€” PHOTIZO handheld laser and/or kinesio tape
  • Lymphatic drainage to ease surrounding swelling
  • Tips for scar care between sessions
Photizo Skincare device
Photizo Skincare
Handheld light therapy device used for fibrosis and tethered scar tissue.
๐Ÿงฃ

Compression garment recommendations

Nordesthetics recommended clinician ยท clinic
โ–ผ

The right compression garment is essential for managing lymphoedema day to day. As a clinical nurse specialist in Lymphoedema, I can measure, recommend and fit exactly what you need.

What to expect
  • Careful measurements of the affected limb
  • Advice on the right compression class and garment style
  • A proper fitting session
  • Guidance on wearing, care and when to replace
  • If needed, I can refer you on to other specialist services, such as NHS Lymphoedema services and Starthrowers Cancer Support charity
My tools
What I use in treatment

These are the specialist tools and techniques I use alongside hands-on therapy to get the best results for you.

Photizo Vetcare laser device
Photizoยฎ light therapy

The Photizo is a handheld low-level laser (LLLT) device that uses red and near-infrared light to stimulate the body's natural healing response. I use it for fibrosis, tethered scar tissue and areas where the tissue has hardened after surgery or radiotherapy. It's completely painless โ€” most clients describe a gentle warmth โ€” and it works beautifully alongside manual therapy to soften and release stubborn tissue.

Kinesio tape

Kinesio tape is a lightweight, elastic therapeutic tape that I apply in specific patterns to support lymphatic drainage between sessions. It gently lifts the skin, creating more space in the superficial lymphatics and encouraging fluid to move toward healthy drainage pathways. It's especially useful for areas where traditional compression garments are difficult to fit, such as the trunk, face or around scars. It's skin-friendly, waterproof and usually worn for several days at a time.

Casley Smith MLD

Manual Lymphatic Drainage using the Casley Smith method is the cornerstone of everything I do. This internationally recognised technique uses very gentle, rhythmic skin movements โ€” much lighter than a regular massage โ€” to stimulate the lymphatic system and guide fluid away from congested areas. I'm trained in the Casley Smith method, which has a strong evidence base for lymphoedema, lipoedema and post-surgical swelling. I also teach clients a simplified self-drainage sequence so you can maintain progress between appointments.

Compression garments

Compression garments are an essential part of long-term lymphoedema management โ€” they maintain the reduction in swelling achieved through MLD and prevent fluid from re-accumulating. I measure, recommend and fit compression sleeves, gloves, stockings and other garments, and I work with reputable suppliers including Nordesthetics to ensure the right class, fit and style for you. Wearing the right garment makes a significant difference to daily comfort and long-term outcomes.

Your visit
What to expect
Fiona's treatment room Fiona's treatment room

My practice is based at my home in Norwich, NR7 9UD โ€” a calm, private treatment room.

๐Ÿ’ง About your treatment

Lymphatic massage is very gentle and painless โ€” like you would stroke a dog. The aim is to move fluid from swollen areas using the superficial lymphatics within the skin, towards the lymph nodes situated throughout the body. Quite often after surgery or radiotherapy, scars and skin changes make it hard for fluid to drain normally, so we guide it around those areas instead.

I am a qualified scar therapist, MLD specialist, and state registered nurse. Sessions usually take around one hour. If you would like me to teach a relative or loved one how to massage you, I am happy to do this.

I may use kinesiotape, facial cupping, fascial stretches, or laser to help with drainage of particularly firm tissues โ€” and I can teach you to do these at home too.

I manage all types of lymphoedema: post cosmetic surgery, post cancer treatment, paediatric or primary lymphoedema, and venous swelling secondary to blood clots. I also treat cording, scars, radiotherapy skin changes, and lipoedema. I can measure for compression hosiery and order it for you โ€” though if you are having cosmetic surgery, your clinic should do this for you. If you have cancer-related lymphoedema and have not already been seen by the NHS lymphoedema service, I can refer you into them for further hosiery provision and advice.

Lymph fluid is quite sticky because it contains large white blood cells and proteins, including cytokines โ€” your chemical pain messengers. This is why swelling is usually tender or painful, and why fluid weighs so much. After your massage you will usually feel less tenderness, and swollen limbs will feel noticeably lighter. This is especially true for lipoedema.

๐Ÿ‘— What to wear & bring

Please expect to disrobe โ€” loose fitting clothing helps, and especially loose boxers or high-leg underwear, as there are roughly 250 lymph nodes in your abdomen and around your bikini line. I have soft fleecy blankets to preserve your modesty, and an electric couch so your position can be adjusted if you have stitches or painful areas.

I prefer to use corn starch or medicated talcum powder rather than oils to reduce friction during the massage. If you have particularly sensitive skin, please feel free to bring your own products.

I do not wear surgical gloves when massaging, as it is important to feel the changes in your tissues. If you are uncomfortable with skin-on-skin contact, please let me know โ€” I do have gloves available.

๐Ÿ’ฆ After your session

I have a downstairs toilet โ€” you may well need it after your massage! It is quite normal to pass more urine than usual in the 24 hours following treatment. Please stay well hydrated despite this, as your skin works like a sponge โ€” a dry sponge is far less efficient at maintaining fluid balance and drainage than a well-hydrated one.

When you complete your health questionnaire, please let me know what your expectations of the massage are โ€” I love a happy client and would hate for you to be disappointed.

๐Ÿš— Parking & getting here
115 Rider Haggard Road, Norwich, NR7 9UD

There's no accessible driveway, so please park on the road. I'm one house in from the corner, opposite the flats โ€” look for the house with the hanging baskets! Head down the path at the side of the flats to reach me.

There is one step up into the house, but the treatment room is on the ground floor.

๐Ÿ  Home visits

I offer home visits for those who find travelling difficult โ€” because the people who need this care most are sometimes the least able to come to me. All the same care and equipment comes to you. A travel charge based on the return journey time is calculated at booking and paid upfront; the ยฃ75 session fee is paid on the day.

Availability
Book & pay
โ€นJuly 2026โ€บ
Mo
Tu
We
Th
Fr
Sa
Su
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
AvailableToday
Pricing & policies
Session fee
60-minute treatment
ยฃ75
Booking deposit
Deducted from final payment
ยฃ10
๐Ÿš— Home visit session
Session fee paid on the day ยท travel charge paid upfront at booking
ยฃ75
+ travel charge
โš ๏ธ Cancellation policy
The deposit is non-refundable if an appointment is cancelled within 12 hours of the appointment time, or if the client does not attend.
Where notice is given, exceptions, accommodations or transfer of the deposit to a future appointment can be made at Fiona's discretion.
๐Ÿ’ณ Payment methods
Fiona is happy to accept card, cash or bank transfer.
If you're booking your next session in the clinic, the ยฃ10 deposit is payable at the time of booking.

๐Ÿ”’ Secure payment via Square. Email + SMS confirmation on booking.

Book now
Client feedback
What people say about Fiona
โญ Leave a review on Google ๐Ÿ“˜ Leave a review on Facebook
Location & contact details
Get in touch
๐Ÿ“ Norwich, Norfolk NR7 9UD
๐Ÿ“ž 07947 316 191
โœ‰๏ธ fionakent421@hotmail.com
๐Ÿ• Monday โ€“ Sunday, by appointment only
๐Ÿš— Home visits available โ€” travel charge calculated at booking, session fee paid on the day.
Follow Fiona
Send a message
Got a question?
Coming soon

Your patient portal

A private space โ€” your session notes, personalised videos from Fiona, and a direct line to keep your care going between appointments.

Notes
Videos
Messages
Subscribe
28 Jun 2026 ยท Session 4
MLD โ€” left arm, axilla focus
Good response today. Swelling reduced by ~15% vs session 3. Daily self-drainage recommended โ€” 10 mins each morning.
14 Jun 2026 ยท Session 3
MLD โ€” left arm, progress review
Reporting real improvement in heaviness. Continued drainage protocol. Encouraged sleeve use during exercise.

๐Ÿ”’ Visible to you and Fiona only.

โ–ถ๏ธ
Self-drainage โ€” left arm
28 Jun ยท 6 min
โ–ถ๏ธ
How to put on your sleeve
14 Jun ยท 4 min
โ–ถ๏ธ
Morning routine exercises
1 Jun ยท 8 min
Fiona
Hi โ€” checking in after Tuesday. How has your arm been feeling?
Much better! The swelling is definitely down.
Fiona
Brilliant! Consistency really makes the difference. See you on the 12th.
Join the waitlist

Portal access

Treatment notes, personalised videos and direct messaging with Fiona โ€” all in one place.

ยฃ9.99 / month
  • ๐Ÿ“„ Notes after every session
  • ๐ŸŽฅ Personalised videos from Fiona
  • ๐Ÿ’ฌ Direct messaging
  • ๐Ÿ‘ฅ Share with a family member or carer
  • โœ• Cancel any time
Bookings
๐Ÿ“… Schedule
๐Ÿš— Home visits
๐Ÿ’ณ Payments
๐Ÿ• Working hours
๐Ÿ”ต Starthrowers
Finance
๐Ÿฆ Bank sync
๐Ÿ“Š Revenue
๐Ÿงพ Expenses
Clients
๐Ÿ‘ฅ Client records
Site
๐Ÿ”” Notifications
๐Ÿ“ Directions PDF
Availability calendar

Tap any date to view or add slots for that day. Use the buttons below to open availability across a range of dates, or to block out time off.

Available to book Booked Travel blocked Day off / unavailable
๐Ÿ“ฒ Sync to your phone โ€” bookings and days off appear in your phone calendar automatically.
Home visit settings
Offer home visits
Payment settings
Require deposit at booking (deducted from final payment)
Deposit non-refundable within 12h of appointment
Email receipt to client
SMS receipt to client
Working hours template

Set your usual hours for each day of the week. Then use "Apply my schedule" on the calendar to fill in a date range automatically. You can still edit individual days afterwards.

Starthrowers rota
How this works

Set your Starthrowers shift hours and which days you work there each week. On those days, your shift hours are blocked out so private clients can only book the hours before or after your shift โ€” for example, early mornings or evenings.

Your Starthrowers shift hours

Private bookings will only be offered outside these hours on your Starthrowers days.

Your two-week rota
Week 1 โ€” Starthrowers days
Week 2 โ€” Starthrowers days
Mettle bank sync

Connect your Mettle account to automatically import transactions into your revenue records.

Revenue (private)
DateClientDescriptionAmount
Expenses (private)
DateDescriptionCategoryAmount
Client records
Activity
Loadingโ€ฆ
Notification settings
Email me when a booking is made
SMS me when a booking is made
Email confirmation to client
SMS confirmation to client
Email reminder to client
SMS reminder to client
Directions PDF

Edit your directions below and save. The PDF that clients receive in their reminder email updates automatically โ€” no need to do anything else.

โ†— Preview PDF